Six positioning scores, 1 to 10.
See Methodology.
| Dimension | Score | vs.Entire Market | vs. Revenue Cohort |
|---|---|---|---|
AI-first AI surfaces via 'AI-powered team', an 'Agentic Experience' service, and hot-words 'agentic'/'outcomes', but no AI IP or AI-specific partners; AI is a theme not the core pitch. | 5Present | Top 79% | Top 85% |
Consultative partner Strong consultative framing: 'Experience Advisory', insight-led, enterprise transformation across customer/employee journeys, business outcomes language. | 7Strong | Top 30% | Top 37% |
Clear differentiator Differentiator is 'experience-led approach + Genpact's global scale' — somewhat specific but the headline is dominated by brand-integration messaging, diluting a sharp reason to choose. | 4Emerging | Top 95% | Top 93% |
Thought leadership * Thought leadership count is 0 with no titles; references to 'award-winning' and 'insight-led' but no published POV surfaced. | 1Absent | Top 97% | Top 96% |
Industry specialization Industries list is empty; positioning is functionally organized around experience/transformation with no named sector focus or proof. | 1Absent | Top 99% | Top 99% |
Technology-forward, owns IP No owned IP, platforms, or accelerators surfaced; technology presence is via partner ecosystem (Adobe, Microsoft, Optimizely, Sitecore) rather than proprietary assets. | 2Absent | Top 89% | Top 88% |
* A below-average thought-leadership score may reflect limitations in our automated crawl (some firms publish on JavaScript-driven hubs we cannot fully read), not an actual gap in published volume or frequency.
Size
1,000 plus people
Revenue
$250M plus(medium confidence)
HQ
Chicago, IL
AI emphasis
Normal
Homepage positioning
“Rightpoint has fully integrated into the Genpact brand”
Rightpoint has fully merged into Genpact, combining Rightpoint's experience-led approach with Genpact's global capabilities. The combined entity delivers enterprise transformation across employee and customer experiences through an insight-led, AI-powered team spanning design, strategy, and technology. Six core experience offerings cover every stage of the transformation journey, supported by deep partnerships with leading enterprise technology providers.
Selling points
- The same experience expertise, now at greater scale
- Six core offerings covering every stage of the transformation journey
- AI-powered team spanning design, strategy, and technology
- Deep partnerships with world's leading enterprise technology providers
- Focus on enterprise transformation across both employee and customer experiences
Services and capabilities
AI and ML
Agentic Solutions
AI-driven agentic solutions for enterprise transformation, enabling autonomous and intelligent workflows.
Data and analytics
Data and AI
Data and AI capabilities to power insight-led decision-making and enterprise intelligence.
Product engineering
Digital Technology
Digital technology services supporting enterprise technology modernization and transformation.
Advisory and strategy
Advisory Services
Experience and transformation advisory services helping organizations navigate change and strategy.
Design and experience
Experience
Experience design and delivery spanning customer and employee journeys, covering omnichannel experience, personalization and experimentation, intelligent content, and digital workspace.
Advisory and strategy
Risk and Compliance
Risk and compliance services supporting enterprise governance and regulatory requirements.
Industries
Financial services
Named focusBanking and Capital Markets
Financial services
Named focusInsurance
Media and entertainment
Named focusCommunications, Media, and Entertainment
Retail and consumer
Named focusConsumer Goods and Retail
Healthcare
Named focusHealthcare
Healthcare
Named focusLife Sciences
Technology
Named focusHigh Tech
Manufacturing
Named focusManufacturing
Technology
Named focusSoftware and Digital Platforms
Thought leadership
Owned IP
Surfaced from what the firm names on its homepage and primary navigation, plus what a quick crawl turns up. Large firms may own more than is shown here.
No proprietary IP surfaced
Hot-words
The buzzword spaces this firm chooses to lean into.
“Agentic Experience”
“move faster, work smarter, and deliver better experiences”
“Autonomy requires trust in AI”
“helping organizations move faster”
“insight-led, AI-powered team”
Contact surface
Ways we found to reach this firm.