ConvergeOne (C1)

AI and ML

AI Automations with C1 Elly

C1 Elly is a fully managed generative AI platform that safely activates the full potential of enterprise data to accelerate time to automation impact. Includes C1 Elly Assist and C1 Elly Automate sub-products.

Product engineering

Communications — UCaaS & CCaaS

Modernize employee collaboration with UCaaS (voice, video, chat, whiteboarding, document collaboration from anywhere, any device) and modernize customer interactions with CCaaS, orchestrating experiences across all digital channels to improve customer loyalty and retention.

Product engineering

C1 Cloud Calling — Global PSTN Access

Instant global PSTN access with long distance in 234 countries and local presence numbers in 54 countries on a secure, compliant, and reliable voice network. Includes spam call filtering, e911 compliance, and C1 Branded Caller ID.

Data and analytics

C1 Fabric — Enterprise Data Integration Platform

C1 Fabric connects to all enterprise data sources, centralizing, normalizing, and cleansing data to enable powerful AI automations with C1 Elly and faster decision-making with AI-powered analytics and insights.

Cloud and platform

Infrastructure — Enterprise Networking & Modern Infrastructure

Scalable, secure, high-performance enterprise networking and modern infrastructure solutions including cloud, converged and hyper-converged infrastructure, data center modernization, data protection, edge computing, virtualization, mobility and wireless.

Security

Security — AI-Powered & Cybersecurity

Minimize exposure to cyber threats, enhance operational continuity, and maintain compliance with AI-Powered Security (compliance & risk management, threat detection, security automation) and Cybersecurity services (data security, IAM, network security, risk mitigation, cloud security) plus Physical Security (access control, surveillance).

Advisory and strategy

Services — Advisory, Professional, and Managed

Advisory Services, Professional Services, and Managed Services (C1 Advantage) help clients simplify operations, strengthen security, and accelerate innovation. A dedicated managed services offering exists for the public sector (C1 Advantage for Public Sector).

A generative AI product within the C1 Elly platform focused on AI assistance for enterprise communications and employee/customer interactions.

Our assessment: Named sub-product of C1 Elly with a dedicated page; described as AI assist for communications but limited detail visible in captured pages.

A generative AI automation product within the C1 Elly platform that accelerates enterprise automation plans by safely activating the full potential of enterprise data.

Our assessment: Has a dedicated demo page and appears prominently in navigation and resources; managed generative AI automation platform but depth of methodology not fully visible.

An enterprise data integration platform that connects to all enterprise data sources, centralizing, normalizing, and cleansing data to enable C1 Elly AI automations and AI-powered analytics.

Our assessment: Named platform with a datasheet and dedicated page; clearly foundational to the C1 AI story but substantive product detail limited in captured content.

Global PSTN access service with long distance in 234 countries and local presence numbers in 54 countries, including spam filtering, e911 compliance, and C1 Branded Caller ID.

Our assessment: Proprietary cloud calling platform with own datasheet and global reach claims; appears to be a fully productized offering.

AI-enhanced managed services offering that turns existing technology investments into predictable, outcome-driven performance, simplifying operations, strengthening security, and accelerating innovation.

Our assessment: Featured managed services brand with public-sector variant; outcome-driven framing but methodology detail not visible in captured pages.